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Leadership
Development |
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Strategize on ways to develop an organization-wide commitment to developing leaders that is tightly aligned to organizational objectives |
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Cascade leadership from senior management to key employees at all levels |
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Customized leadership program from a 2-day workshop to 1-year leadership developmental process |
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Develop high potential managers for future leadership roles |
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All leadership development programs will include the use and delivery of a range of leadership concepts, tools and techniques |
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| Sales
and Customer Relationship Management |
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Sales force management |
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Development of a sales and/or customer-centric culture across your organisation |
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Sales skills training (* use of Insights methodologies and systems) |
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Leadership training and development for managers and leaders in sales and customer relationship management functions |
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Process design and improvement in front-line sales and customer support environment, including developing and designing processes to facilitate coordination and seamless interface between sales and other customer support functions |
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| Change
Management |
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Work closely with and along-side client's senior management team to facilitate, implement, manage and sustain change in organisation |
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Stakeholder management and mitigation of organisational resistance to change |
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Management of change program, resulting from corporate restructuring, re-organisation of resources, implementation of new management systems, technology or management initiatives, and mergers and acquisitions |
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Ensure the success of business strategy by supporting it with an integrated change management framework and communication plan
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Organizational
Effectiveness |
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Assess alignment and consistency within organization across organizational mission, values, culture, strategies, systems and approach to market |
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Develop strong linkages between an organisation's strategy, leadership capabilities, and ability to manage and execute change |
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Conduct of organisation and culture audit to identify performance, behavioural and competency gaps |
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Develop a systemic view of the organization where organizational changes and transformation are seen from an inter-related and inter-connected perspective |
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Ensuring a firm's strategy is well-supported with the right people strategy and organizational culture |
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| Team
Development |
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Develop and equip teams, team leaders and members with proven team effectiveness developmental methodologies and processes |
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Create awareness amongst team, leader and team members with a heightened understanding of the value of each team member |
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Provide proven methods to support teams in setting standards, tracking progress, managing accountability and drivng results |
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Team development initiatives are custom designed and will usually include assessments to identify behavioral preferences, areas of strengths & development, processes to clarify purpose and help teams achieve peak performance, and models for enhancing group problem solving, decision making and collaboration. |
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| Executive
Coaching |
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Solutions designed to help senior managers and executives dramatically increase their effectiveness as leaders |
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Customized programs include a combination of behavior and style assessments, personal development plans, and 1-on-1 coaching lasting from 3 months to a year |
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Individual coaching sessions are always in-person on a weekly or bi-weekly basis with telephone/email support as needed in between |
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Group coaching for client's staff members and teams are frequently included on a monthly or bi-monthly basis |
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