Leadership Development

 
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  • Strategize on ways to develop an organization-wide commitment to developing leaders that is tightly aligned to organizational objectives
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  • Cascade leadership from senior management to key employees at all levels
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  • Customized leadership program from a 2-day workshop to 1-year leadership developmental process
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  • Develop high potential managers for future leadership roles
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  • All leadership development programs will include the use and delivery of a range of leadership concepts, tools and techniques
     
    Sales and Customer Relationship Management
     
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  • Sales force management
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  • Development of a sales and/or customer-centric culture across your organisation
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  • Sales skills training (* use of Insights methodologies and systems)
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  • Leadership training and development for managers and leaders in sales and customer relationship management functions
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  • Process design and improvement in front-line sales and customer support environment, including developing and designing processes to facilitate coordination and seamless interface between sales and other customer support functions
     
    Change Management
     
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  • Work closely with and along-side client's senior management team to facilitate, implement, manage and sustain change in organisation
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  • Stakeholder management and mitigation of organisational resistance to change
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  • Management of change program, resulting from corporate restructuring, re-organisation of resources, implementation of new management systems, technology or management initiatives, and mergers and acquisitions
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  • Ensure the success of business strategy by supporting it with an integrated change management framework and communication plan
     
     

    Organizational Effectiveness

     
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  • Assess alignment and consistency within organization across organizational mission, values, culture, strategies, systems and approach to market
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  • Develop strong linkages between an organisation's strategy, leadership capabilities, and ability to manage and execute change
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  • Conduct of organisation and culture audit to identify performance, behavioural and competency gaps
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  • Develop a systemic view of the organization where organizational changes and transformation are seen from an inter-related and inter-connected perspective
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  • Ensuring a firm's strategy is well-supported with the right people strategy and organizational culture
     
     
    Team Development
     
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  • Develop and equip teams, team leaders and members with proven team effectiveness developmental methodologies and processes
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  • Create awareness amongst team, leader and team members with a heightened understanding of the value of each team member
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  • Provide proven methods to support teams in setting standards, tracking progress, managing accountability and drivng results
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  • Team development initiatives are custom designed and will usually include assessments to identify behavioral preferences, areas of strengths & development, processes to clarify purpose and help teams achieve peak performance, and models for enhancing group problem solving, decision making and collaboration.
     
    Executive Coaching
     
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  • Solutions designed to help senior managers and executives dramatically increase their effectiveness as leaders
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  • Customized programs include a combination of behavior and style assessments, personal development plans, and 1-on-1 coaching lasting from 3 months to a year
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  • Individual coaching sessions are always in-person on a weekly or bi-weekly basis with telephone/email support as needed in between
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  • Group coaching for client's staff members and teams are frequently included on a monthly or bi-monthly basis
     
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